This is approximately a 40 minute crash course, giving you some of the most common techniques to expressing yourself in an assertive and confident manner.
Interpersonal skills are essential skills used to build trust, to develop people and confidence, to negotiate, to problem solve, to manage and lead. One of these skills is Assertive Communication. It’s the ability to express your needs, opinions, thoughts in a confident manner as opposed to an aggressive or passive manner. Assertive communication builds confidence as the course creates self awareness and helps the learner decide which communication technique to use and when.
At the end of this course you will:
We recommend the use of a wired internet connection when taking this course. Connection via mobile internet is also possible; however, it is considered unstable and might cause the failure of your exam.
Supported Internet Browsers: Chrome, Firefox, Internet Explorer, Safari, Edge
Windows 8 or higher with latest updates installed
MacOS 10.12 Siera or higher with latest updates installed
Apple iOS 11 or higher with latest updates installed
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