This is approximately a 30 minute crash course, showing you the skills and the techniques to improving relationships through empathic listening and understanding others.
This course looks into the skill less used: listening and understanding others. Most of us believe that we listen but in effect what we do is that we hear. Listening involves more than hearing. It involves understanding why the other person said what he said and the feeling behind the words. Listening is a skill that, if done consistently and in the right way, improves relationships and trust. Misunderstandings happen because we assume instead of truly listening; Lack of development also happens as a result of not asking questions in order to help the other person gain clarity.
At the end of this course you will: (SHORT DESCRIPTION)
We recommend the use of a wired internet connection when taking this course. Connection via mobile internet is also possible; however, it is considered unstable and might cause the failure of your exam.
Supported Internet Browsers: Chrome, Firefox, Internet Explorer, Safari, Edge
Windows 8 or higher with latest updates installed
MacOS 10.12 Siera or higher with latest updates installed
Apple iOS 11 or higher with latest updates installed
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