Listening Skills and Understanding Others View larger

Listening Skills and Understanding Others

This is approximately a 30 minute crash course, showing you the skills and the techniques to improving relationships through empathic listening and understanding others.

Seafarer's Well-being

Price€ 23,20

Price includes VAT 16% (Germany)

right arrow 16 Course Description

This course looks into the skill less used: listening and understanding others.  Most of us believe that we listen but in effect what we do is that we hear.  Listening involves more than hearing.  It involves understanding why the other person said what he said and the feeling behind the words.  Listening is a skill that, if done consistently and in the right way, improves relationships and trust. Misunderstandings happen because we assume instead of truly listening; Lack of development also happens as a result of not asking questions in order to help the other person gain clarity.

right arrow 16 Objectives

At the end of this course you will: (SHORT DESCRIPTION)

  • Become aware of how you currently listen and help yourself improve your listening skills.
  • Understand the mistakes that we make when listening.
  • Understand how our belief system distorts the message received and blocks communication and listening.
  • Learn how to listen with empathy and how to use questions as a tool to making listening more effective.

right arrow 16 Course Structure

Module 1: Why a course on listening
Module 2: Levels of listening
Module 3: Our mistakes with listening
Module 4: Techniques to empathic listening

right arrow 16 Technical Requirements

We recommend the use of a wired internet connection when taking this course. Connection via mobile internet is also possible; however, it is considered unstable and might cause the failure of your exam.

Supported Internet Browsers: Chrome, Firefox, Internet Explorer, Safari, Edge

Operating Systems:

Windows 8 or higher with latest updates installed

MacOS 10.12 Siera or higher with latest updates installed

Apple iOS 11 or higher with latest updates installed

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